Saturday, May 31, 2008

Armchair involvement for using technology to engage people in health service improvement.

The NHS Institute for Innovation and Improvement has recently launched a new web site called "Armchair involvement" which aims to provide a practical guide to using technology to engage people in health service improvement.

The site will provide:

* descriptions of different types of technology
* interactive examples of where technology has been used to involve and engage people in health
* the benefits and potential pitfalls of using technology to engage people.

Comments on the various pages are invited with opportunities to share your own examples of where you have used technology to engage staff, patients, carers, service users and the public - although there seem to be very few comments yet, and I don't know what evel of moderation will be employed.

In developing this work some of the key thinkers and leading experts from health, information, television, multimedia, horizon-scanning, telecommunications and service design have come together to discuss what technologies are available today and what tomorrow’s world may look like. It is claimed that there is a great deal of enthusiasm across the NHS for using these tools to reach people, to better understand their opinions and to encourage involvement in service improvement.

It will be interesting to see the level of usage - and whether the ideas, examples and opinions expressed lead to changes in the ways the technologies are used by the NHS.

The research report on which it is based aims to offer key inputs into the role of technology in shaping of the NHS’ future relationship with staff, patients, carers and the public.

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