Monday, March 19, 2007

Healthspace strikes again

This, I have to share - it demonstrates the reality of NHS IT systems (in particular, 'a service provided by NHS Connecting for Health') that they want to encourage us all to use. Following my previous post about NHS Healthspace, I thought I would just try it out again, as they have a whizzy new interface. So, I put my ID and password in - error message says they cannot be found. So, I enter some other details to try and retrieve the ID and password - same response. Saqme again to trying to upgrade from the older healthspace.

Oh, I thinks - typical, they've upgraded and managed to lose all my details. let's try and register again for a new account. So, I enter all my details as previously used and - yes, you've guessed it, the message now is that there is already a user with these details. Que?

So, let's see how long it takes them - if ever - to reply to a query about this on their feedback form. I'm not going to hold my breath.

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