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Tuesday, May 31, 2005

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences with Secure Internet Communication wit

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences with Secure Internet Communication with Their General Practitioner

This intersting paper by Aksel Tjora, Trung Tran & Arild Faxvaag has just been published in the Journal of Medical Internet Research

Privacy vs Usability: A Qualitative Exploration of Patients' Experiences with Secure Internet Communication with Their General Practitioner

This has implication for the use of electronic communication between patients and their doctors and as the authors say in their conclusion " Despite a perceived need for secure electronic patient-physician communication systems, security barriers may diminish their overall usefulness. A dual approach is necessary to improve this situation: patients need to be better informed about security issues, and, at the same time, their experiences of using secure systems must be studied and used to improve user interfaces".

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